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Apple Vacations Sdn Bhd (1 Utama Branch)

Updated 2026-08-20 · 3,689 reviewed · 249 listed · Scored from 352 Google reviews · How we rank ›

4.9(352) 86 composite score See reviews on Google ✓ Google-verified Publishes prices
Muslim-Friendly ToursDay Tours & City SightseeingGroup & Corporate Tours
Apple Vacations Sdn Bhd (1 Utama Branch)
Services
Muslim-Friendly Tours, Day Tours & City Sightseeing, Group & Corporate Tours
Reviews
352

What recent reviews say

Most bookings run smoothly with attentive staff walking families through pre-trip details and earning repeat business, especially on Asia tours known for lavish meals. One family's Harbin trip soured when their experienced guide's condescending remarks, combined with poorly-arranged hotel rooms and a hurried pace, left them questioning whether the company's premium pricing reflects genuine care.

Praised for
  • responsive, patient pre-booking staff
  • food quality and culinary highlights
  • well-organized itineraries
  • repeat customers with strong loyalty
Watch-outs
  • dismissive tour guide behavior
  • poor room coordination for families
  • rushed pace through attractions
  • schedules prioritized over traveler experience
responsive-communicationwell-organizedfriendly-staffgood-valueunprofessional-guide
Best for: families and groups booking premium Asia tours, particularly those seeking curated meals and spring/winter seasonal packages
Think twice if: book through direct communication if traveling with young children or needing specific room proximity; verify guide expectations beforehand

Strengths

  • premium multi-destination packages with focus on culinary experiences
  • chartered flight tours to exclusive destinations
  • strong repeat customer base
  • detailed pre-trip consultation with staff

Worth knowing

  • Brian Wong, tour guide with claimed 20 years' experience; led Harbin trip that prompted formal complaint
  • Hokkaido tours marketed with 'Gala Seafood' lunches and king crab feasts
  • staff member Gillian noted for helpful package consultation
  • registration and booking described as quick by recent customers

What reviews say by service

Day Tours & City Sightseeing
Praised for well-planned itineraries with quality meals; one complaint of attractions being rushed to meet schedules.
Group & Corporate Tours
Families report smooth pre-booking consultations and organized trips; repeat bookings indicate reliability.
Muslim-Friendly Tours
Listed service; no review text speaks directly to Muslim-friendly provisions or adherence.

How it compares

  • Rated 4.9 against a 4.71 average across the 22 muslim-friendly tours businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 92
Review volume 100
Review recency 92
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
330
4
14
3
0
2
0
1
8

Common questions

What destinations does Apple Vacations offer?
Their website lists tour packages to Asia, Europe, Africa, and the Americas, plus charter flight tours and cruise bookings.
Are there family-friendly options, and can rooms be arranged close together?
Family packages exist, but one recent review noted poor coordination of adjacent rooms for families with children; contact them directly about room placement requests.
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Last updated 2026-08-20