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Brendan Transportation | Private Driver & Tour Service KL | Car/Van/Bus/Starex/Vellfire | Airport Transfer | KLIA | Genting

Updated 2026-08-20 · 3,689 reviewed · 249 listed · Scored from 1,900 Google reviews · How we rank ›

4.9(1900) 93 composite score See reviews on Google ✓ Google-verified
Day Tours & City SightseeingPrivate & Custom ToursAirport Transfer & Private Transport
Brendan Transportation | Private Driver & Tour Service KL | Car/Van/Bus/Starex/Vellfire | Airport Transfer | KLIA | Genting
Services
Day Tours & City Sightseeing, Private & Custom Tours, Airport Transfer & Private Transport
Reviews
1900

What recent reviews say

Over 1900 reviewers consistently report on-time arrivals, often early, with drivers who are calm and responsible. Vehicles are clean and spacious; staff answer WhatsApp quickly and confirm details twice to avoid mix-ups. Families and corporate groups alike praise the reliability for long-distance work.

Named drivers like Hilmi, Mr Low, Ruslan, and Jason receive specific mention for professionalism and patience. Payment is flexible (Apple Pay, card, own currency via gateway). Bookings work smoothly across multi-leg trips through Malaysia and into Singapore.

Praised for
  • punctual and early arrivals
  • responsive WhatsApp communication
  • professional, courteous drivers
  • clean, well-maintained, spacious vehicles
  • easy booking and payment process
punctualresponsive-communicationfriendly-staffclean-vehiclewell-organizedsafety-consciousknowledgeable-guide
Best for: Families and corporate groups doing multi-leg trips across Malaysia; international visitors needing calm, English-speaking drivers.
Think twice if: None stated in reviews; prepayment required, but reviewers note credit card protection mitigates risk.

Strengths

  • Same-day WhatsApp booking and confirmation
  • drivers named and profiled before pickup
  • fleet spans sedan to 12-seat van (Staria/Vellfire)
  • early arrival standard, not exception

Worth knowing

  • Named drivers: Hilmi, Mr Low, Ruslan, Jason each praised for professionalism and care
  • luggage photo documentation
  • two-stage booking confirmation (company and driver both notify)
  • Staria and Vellfire vans available
  • payment gateway converts to customer's own currency
  • day trips and long-distance transfers both handled
  • corporate group bookings from airport to remote districts (4+ hours) completed smoothly

What reviews say by service

Airport Transfer & Private Transport
Drivers professional and early; luggage handling praised; routes from KLIA to city and remote districts completed smoothly.
Private & Custom Tours
Multi-leg itineraries across Penang, Cameron Highlands, Genting handled end-to-end; communication twice-confirmed via WhatsApp.
Day Tours & City Sightseeing
Day trips (3.5-hour+ journeys) and full-day excursions managed; drivers patient and safety-conscious with families.

How it compares

  • Rated 4.9 against a 4.63 average across the 215 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
1832
4
56
3
2
2
0
1
10

Common questions

Can I pay in my own currency?
Yes, their payment gateway allows you to pay in your own currency to avoid extra credit card charges.
How far in advance do I need to book?
Same-day WhatsApp bookings are possible. The driver confirms details the day before your trip.
Do you handle trips outside KL?
Yes: Cameron Highlands, Penang, Genting, Gua Masang, and cross-border to Singapore all appear in recent bookings.

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Recent experience with a 31-seater bus showed serious operational problems: arrival over 50 minutes late with no notice, failed air conditioning, dim lighting, non-functional TV. The driver, reportedly unwell and disoriented, drove unsafely (hit a lamppost), smoked inside the bus, and received no backup despite illness. Equipment failures and lack of accountability mar what should be a straightforward day tour.

Day Tours & City Sightseeing

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Last updated 2026-08-20