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Esplanad Holiday Sdn Bhd

Updated 2026-08-20 · 3,689 reviewed · 249 listed · Scored from 3,959 Google reviews · How we rank ›

4.9(3959) 89 composite score See reviews on Google ✓ Google-verified
Day Tours & City Sightseeing
Esplanad Holiday Sdn Bhd
Service
Day Tours & City Sightseeing
Reviews
3959

What recent reviews say

Staff go out of their way to look after group members, remembering names and checking in daily. Trips run smoothly with clear planning, decent meals, and no forced shopping. Named guides like Hao Yang and Coco stand out for patience and care, especially with older travellers. One customer paid what felt like an inflated rate for a buggy ride in Vietnam and wished the company had explained local pricing upfront. More direct flight options would cut travel time.

Most visitors book repeat tours, praising the balance of comfort and value across Southeast Asia trips. Accommodation quality ranks consistently high. The company's size (3,959 reviews, well above the category average) and 93% five-star rate reflect established trust, though the occasional pricing surprise on third-party services suggests customers should ask about add-on costs before agreeing.

Praised for
  • attentive, caring tour guides
  • well-organized itineraries
  • good value for money
  • responsive customer service
Watch-outs
  • hidden or unclear charges for add-on activities
  • limited tour destination options
knowledgeable-guidefriendly-staffwell-organizedpunctualgood-valueresponsive-communicationauthentic-experience
Best for: Families and groups seeking organized multi-day tours with reliable guides and comfortable pacing.
Think twice if: Ask in advance about costs for local add-on activities like buggy rides, as third-party charges may not align with local rates.

Strengths

  • named, attentive tour guides
  • well-planned daily schedules
  • quality meals and accommodation
  • repeat customer loyalty

Worth knowing

  • Tour leaders Hao Yang, Coco, Stella Tan, and Sally praised by name for attentiveness
  • Hao Yang assisted elderly and mobility-limited guests throughout trips
  • Groups of 16+ people reported strong cohesion under tour leadership
  • Trips include Yunnan, Korea, Hainan, Danang, Vietnam with local guides in each region
  • No compulsory shopping stops mentioned as a service point
  • Multi-day trips (4-7 days) include accommodation and meal planning

How it compares

  • Rated 4.9 against a 4.63 average across the 215 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
3688
4
167
3
32
2
16
1
56

Common questions

Do your tours include meals and accommodation?
Yes. Reviewers consistently mention well-planned meals throughout trips and comfortable accommodation as part of the package. Specific meal costs are not detailed in reviews.
Are shopping stops compulsory?
No. Customers noted there were no compulsory shopping stops on their tours.
What happens if I need extra help during a tour?
Tour leaders check in with group members daily and are described as patient and attentive. One elderly guest noted the guide stayed close by to help if needed.

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Last updated 2026-08-20