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#FIVE x jomVELO Bicycle Rentals & Tours

Updated 2026-08-20 · 3,689 reviewed · 249 listed · Scored from 44 Google reviews · How we rank ›

5.0(44) 86 composite score See reviews on Google ✓ Google-verified
Day Tours & City Sightseeing
#FIVE x jomVELO Bicycle Rentals & Tours
Service
Day Tours & City Sightseeing
Reviews
44

What recent reviews say

Every guest returns from a ride with a story: long climbs into the mountains, descents through quiet roads, and guides who know KL and Malaysia's cycling terrain intimately. Gertjan and his team rent you a mechanically sound bike, walk you through the fit, then take you out at your pace. Whether it's a 2-day rental, a 110 km group tour to Janda Baik, or a steep push up Genting Sempah, riders leave satisfied with the route design. The cold towel, flat white, and avocado toast waiting at the cafe when you roll back in finish the experience off.

Staff setups like Fareez and Donal earn repeated mentions for reading your fitness level and keeping you safe on busy city streets. Bikes span road and gravel, from standard rentals to XL frames. The Polygon road bikes and top-end equipment come included. Pricing appears fair relative to service scope. No safety gaps or mechanical hiccups surface in the record.

Praised for
  • knowledgeable, attentive guides
  • well-maintained, quality bikes
  • tailored routes for all levels
  • integrated cafe experience with recovery service
knowledgeable-guidepunctualwell-organizedfriendly-staffgood-valuesafety-consciousclean-vehicleauthentic-experience
Best for: Visiting cyclists wanting guided rides and rental gear without airport logistics

Strengths

  • Routes scaled to fitness level, from city tours to 110+ km climbs
  • Owner-led hospitality and attentive guide team
  • Top-tier bike fleet with included accessories and setup
  • Integrated cafe with recovery food and cold towel service

Worth knowing

  • Owner Gertjan and guides Fareez and Donal noted for knowledge and attentiveness
  • Polygon road bikes with Di2 available, XL frames in stock
  • Accessories included: bottles, helmets, front/back lamps, tyre pump, cold towel after ride
  • Cafe serves flat white, avocado and egg toast, energy bars
  • 2-day rentals offered; group rides 100+ km accommodated

What reviews say by service

Day Tours & City Sightseeing
City loops and mountain day rides consistently praised for route design, guide knowledge, and safe navigation of traffic
Private & Custom Tours
Tailored routes to guest fitness level and interests, with detailed pre-ride communication and customized pacing throughout

How it compares

  • Rated 5 against a 4.63 average across the 215 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 91
Review volume 72
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
44
4
0
3
0
2
0
1
0

Common questions

Do you have bikes for different heights and riding styles?
Yes. They stock road bikes, gravel bikes, and XL frames. Gertjan sets up fit during handover, and you can install your own pedals or power meter if needed.
What's included in a bike rental?
Bike, helmet, water bottle, front and rear lamps, tyre pump, and a cold towel when you return. Guided tours include route planning and a guide who knows the roads and can adapt pace to your ability.
Can I join a group ride or book a private tour?
Both. Group rides (100+ km) run to spots like Genting Sempah and Janda Baik. Private rides are tailored to your route choice and fitness level. Start and finish at the cafe in Bukit Damansara.
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Last updated 2026-08-20