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Jom Travel Local

Updated 2026-08-20 · 3,689 reviewed · 249 listed · Scored from 31 Google reviews · How we rank ›

3.9(31) 57 low data composite score See reviews on Google ✓ Google-verified
Day Tours & City SightseeingAirport Transfer & Private Transport
Jom Travel Local
Services
Day Tours & City Sightseeing, Airport Transfer & Private Transport
Reviews
31

What recent reviews say

Fast ticket delivery and competitive prices draw praise, but complaints centre on delayed ticket arrivals (weeks after purchase), unresponsive support channels, and refund disputes. Buyers report waiting hours at venues despite pre-booking.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast e-ticket delivery via WhatsApp
  • cheaper prices than competitors
  • responsive staff (Dharan noted)
  • same-day ticket availability
Watch-outs
  • long delays receiving tickets (weeks)
  • poor customer service responsiveness to email/chat
  • no refunds or difficulty obtaining them
  • hidden wait times not disclosed
  • overbooking/availability issues
good-valueresponsive-communicationpoor-communicationhidden-fees
Best for: budget-conscious visitors needing same-day attraction tickets
Think twice if: you need tickets urgently or value reliable email/chat support; delays and poor responsiveness are recurring issues

Strengths

  • competitive ticket prices
  • same-day ticket availability
  • WhatsApp e-ticket delivery
  • MOTAC licensed

Worth knowing

  • MOTAC license KPK/LN: 7837
  • Staff member Dharan noted for patience on hotline
  • WhatsApp used for e-ticket delivery
  • Same-day ticket sales available
  • Recurring complaints: e-tickets delayed weeks after purchase despite online booking
  • Chat and email support often unavailable during business hours
  • No refunds issued in multiple cases

What reviews say by service

Day Tours & City Sightseeing
Competitive prices attract buyers, but booking delays and poor support communication create friction
Airport Transfer & Private Transport
Car rental overbooking and third-party substitute arrangements without prior disclosure

How it compares

  • Rated 3.9 against a 4.63 average across the 63 airport transfer & private transport businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 48
Review volume 65
Review recency 45
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
22
4
1
3
0
2
0
1
8

Common questions

Can I get attraction tickets the same day?
Yes. Same-day tickets are available; e-tickets are sent via WhatsApp quickly according to positive reviews.
What if I need to contact support?
Use their hotline (WhatsApp preferred based on reviews). Chat and email support are noted as unreliable and often unavailable during business hours.
Are prices cheaper than buying at the gate?
Yes. Multiple reviewers confirm prices are lower than other websites and gate prices.
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Last updated 2026-08-20