Can Reliance Premier help if I'm rejected for a visa?

Yes. Agent Deven successfully reapplied for ETA after two personal rejections and got approval within 72 hours. The team also handles paperwork and has worked with clients through visa interviews.

Do they take last-minute bookings?

Yes. Reviewers report same-day voucher purchases, quick responses, and one case where staff handled a booking one day before departure with urgent arrangement.

Can they customise a group itinerary on the ground?

Yes. On a Phuket corporate trip, guide Nuna replaced a scheduled farm visit with a gem gallery to suit the company's business interests, with advance notice and flexibility.

Reliance Premier Travel Malaysia

Updated 2026-08-20 · 3,689 reviewed · 249 listed · Scored from 445 Google reviews · How we rank ›

4.8(445) 91 composite score See reviews on Google ✓ Google-verified

Day Tours & City SightseeingAirport Transfer & Private TransportGroup & Corporate Tours

Services: Day Tours & City Sightseeing, Airport Transfer & Private Transport, Group & Corporate Tours
Reviews: 445

What recent reviews say

Named agents like Nesh, Deven, and Hanson have built strong track records by handling bookings end-to-end, often working outside hours to solve flight and visa issues. Customers report seamless three-week tours through China and Hokkaido, punctual airport transfers, and attentive tour guides (Nuna, Aizat, Mr. Zhang) who balance planned itineraries with flexibility.

Their strength lies in personal accountability. A staff member stayed with one customer until the US visa passport was collected. Another agent chased a Jetstar refund for over a year after the airline closed. Corporate groups praise coach comfort, pre-arranged seating, and guides who explain local customs and adjust plans on the fly. Even last-minute visa applications and one-day voucher purchases get quick turnarounds.

Praised for

responsive staff by name (Nesh, Deven, Hanson, Qystina, Rooney, Nuna)
follow-up support during and after trips
itinerary planning and smooth execution
handling visa and ETA applications
professional tour guides
last-minute bookings accommodated

knowledgeable-guideresponsive-communicationpunctualwell-organizedfriendly-staffflexible-itinerary

Best for: Businesses planning team trips and families booking multi-country tours with visa requirements.

Think twice if: No grounded cautions in the reviews provided.

Strengths

Staff stay contactable after hours to solve issues
Tour guides customise itineraries on the ground
Dedicated agents handle visa and ETA applications
Proven experience with large corporate groups

Worth knowing

Agent Nesh: cruise bookings, visa support, voucher sales, works outside hours
Agent Deven: USA visa paperwork, ETA applications
Agent Hanson: multi-day tour coordination and itinerary design
Agent Qystina: resolved year-long airline refund dispute
Tour guide Nuna: adjusted Phuket itinerary to include gem gallery relevant to client's business
Coach features for corporate groups include ample legroom and charging ports
Evelyn: coordinated three-week China tour with local agents

What reviews say by service

Day Tours & City Sightseeing: Phuket 3D2N and Hokkaido tours praised for balance between planned and flexible itineraries.
Airport Transfer & Private Transport: Airport tour leader provided clear guidance; coach comfort highlighted by corporate travellers.
Group & Corporate Tours: Company trip to Phuket well-organised with flight seat arrangement, flexible itinerary changes, and attentive guide.

How it compares

Rated 4.8 against a 4.63 average across the 215 day tours & city sightseeing businesses listed here.
Has more Google reviews than 93% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 86

Review volume 100

Review recency 100

Review sentiment 82

Profile completeness 100

Verification 30

Rating breakdown

397

Common questions

Can Reliance Premier help if I'm rejected for a visa?: Yes. Agent Deven successfully reapplied for ETA after two personal rejections and got approval within 72 hours. The team also handles paperwork and has worked with clients through visa interviews.
Do they take last-minute bookings?: Yes. Reviewers report same-day voucher purchases, quick responses, and one case where staff handled a booking one day before departure with urgent arrangement.
Can they customise a group itinerary on the ground?: Yes. On a Phuket corporate trip, guide Nuna replaced a scheduled farm visit with a gem gallery to suit the company's business interests, with advance notice and flexibility.

Contact

Phone: +603-83265099
Website: http://www.reliancepremiertravel.com/
Address: L2-2 & L3-2, Netizen Residensi, next to MRT BTHO, Tun Hussein Onn, 43200 Cheras, Selangor
Open in Google Maps

Last verified 2026-08-20

Opening hours

Monday: 09:30-18:00
Tuesday: Closed
Wednesday: 09:30-18:00
Thursday: 09:30-18:00
Friday: 09:30-18:00
Saturday: 10:30-14:30
Sunday: Closed

As listed on Google.

From their website

Services listed

Tour packages to AsiaTour packages to AfricaTour packages to EuropeTour packages to AustraliaTour packages to New ZealandTour packages to USA and CanadaTour packages to South AmericaTour packages to Antarctica

As published by the business on its own website; not independently verified.

Request a quote

Similar tour operators nearby

Merryworld Holidays & Limousine Sdn. Bhd 美丽世界旅游及车隊服务.

4.9(416)✓ Google-verified

Most trips run smoothly with drivers like Maran, Yoges, Sarra and Ijaz earning repeat praise for arriving on time, driving safely and treating passengers well. Vehicles are clean and comfortable. One significant complaint flagged outsourcing without notice, a one-hour delay on day one, and guides unfamiliar with destinations and parking zones, which derailed the itinerary. The business has operated since 2001 and covers airport transfers (KLIA, KLIA2, Subang) and day trips across Kuala Lumpur, Putrajaya and other states. Most reviewers report straightforward, reliable transport; the exceptional service they document hinges on driver quality and pre-trip clarity.

Airport Transfer & Private TransportDay Tours & City Sightseeing

View profile