Do you handle all trip details or just tours?

Valentino arranges flights, accommodation, and activities end-to-end; reviewers note everything was coordinated smoothly without guests handling logistics.

Can you reschedule activities if weather turns bad?

Yes: one group's Rottnest Island skydiving was rescheduled proactively when poor weather was forecast ahead of their trip.

Are staff available outside business hours?

Reviews confirm 24/7 responsiveness; staff checked in and answered questions at all times throughout trips.

Valentino Holidays Sdn Bhd

Updated 2026-08-20 · 3,689 reviewed · 249 listed · Scored from 10 Google reviews · How we rank ›

5.0(10) 79 composite score See reviews on Google ✓ Google-verified

Private & Custom ToursDay Tours & City Sightseeing

Services: Private & Custom Tours, Day Tours & City Sightseeing
Reviews: 10

What recent reviews say

Valentino Holidays earns consistent five-star marks for Perth and Australia trips where staff like Boey, Janice, and Peter handle every logistical detail, respond 24/7, and adjust plans on the fly (rescheduling activities for weather). Families and groups value the itinerary planning, hotel quality, and the feeling of being guided by a friend rather than a tour operator.

Praised for

responsive and proactive communication
meticulous itinerary planning
personalized service and genuine care
professional, knowledgeable staff
flexible problem-solving

punctualwell-organizedfriendly-staffresponsive-communicationflexible-itineraryauthentic-experience

Best for: families and groups seeking a customized Australia trip without handling logistics.

Strengths

round-the-clock responsiveness
tailored itineraries that adapt to weather and guest needs
named staff invested in guest care
complete trip logistics (flights, hotels, activities)

Worth knowing

Staff members Boey, Janice Pui, Peter, Adrianna, and Hafis named in reviews for dedication and care
24/7 responsive communication
Rescheduled Rottnest Island skydiving activity to avoid bad weather
Coordinated flights, hotels, and guided tours end-to-end
Website claims 30+ years operating history

What reviews say by service

Private & Custom Tours: Reviewers praise itinerary customization, proactive communication, and flexibility; trips successfully adjusted for weather and guest needs.
Day Tours & City Sightseeing: Perth day tours (part of multi-day itineraries) highlighted for local knowledge, hidden gems discovery, and professional guide partnerships.

How it compares

Rated 5 against a 4.72 average across the 67 private & custom tours businesses listed here.
Has more Google reviews than 37% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 82

Review volume 45

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do you handle all trip details or just tours?: Valentino arranges flights, accommodation, and activities end-to-end; reviewers note everything was coordinated smoothly without guests handling logistics.
Can you reschedule activities if weather turns bad?: Yes: one group's Rottnest Island skydiving was rescheduled proactively when poor weather was forecast ahead of their trip.
Are staff available outside business hours?: Reviews confirm 24/7 responsiveness; staff checked in and answered questions at all times throughout trips.

Contact

Phone: +6012-3489823
Website: https://www.valentinoholidays.com/
Address: 32-2 & 32-3, Menara EcoWorld Bukit Bintang City Centre, 2, Jln Hang Tuah, Wilayah Persekutuan, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Open in Google Maps

Last verified 2026-08-20

Opening hours

Monday: 08:30-18:00
Tuesday: 08:30-18:00
Wednesday: 08:30-18:00
Thursday: 08:30-18:00
Friday: 08:30-18:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Private ToursCorporate and Business TripsLuxury Tours for VIPsFamilies and Group ToursSeries Tours

Operating:over three decades, 30+ years

As published by the business on its own website; not independently verified.

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