Page 2 of 2: businesses ranked 101-116 of 116. Ranked by score and relevance, start from the top or open the full map view.
All six reviews give five stars. Visitors praise Jon and Ms Loh for planning tailored trips, arranging restaurants, and treating groups with care and attention throughout.
Strong service can depend heavily on who leads the tour. One traveller praised guide Vijay for knowledge and flexibility on a last-minute booking; another paid $560 AUD for 1.5 hours and received only half the promised stops, with no proper guide. Evidence is limited.
Reviewers split sharply: the positive 30% praise staff warmth, quick turnaround, and value, naming Salma as particularly resourceful on itineraries; the 60% unhappy report calls going unanswered for hours, emails ignored, last-minute booking changes, and inexperienced staff, with specific criticism of corporate travel failures.
Both reviewers praise punctuality, knowledge, and organization. One driver (Tom) earned particular mention for sharing local detail and making visitors feel safe; the other noted trustworthiness during an Ipoh visit. Limited review volume, but consistent on professionalism.
Staff receive consistent praise for expertise and hospitality; itineraries are well-organised and flexible to adjust schedules. Review volume is limited, so broader patterns are hard to identify.
Strong ratings from 6-7 years ago praise follow-up and customization, but recent one-star reviews describe broken promises, hidden charges, and drivers who ignore agreed routes. Evidence of service quality decline is stark; current buyer should verify current practices directly.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Most reviewers praise Ipoh Golden Dragon for courteous staff (notably Miss Lulu) and affordable pricing. A five-year span and small sample size limit depth; one dated complaint about service suggests early growing pains.
Two recent reviews praise the company for family-centred trips with good value and professional execution, though the evidence base is small.
One five-star reviewer praised guide Betti for knowledge, friendliness, and familiarity with Ipoh attractions during a full-day family tour. A second review noted the service as acceptable but offered limited detail.
Prime Leisure's recent track record is weak. One-star reviews describe misleading tour packages, poor organization, and a pattern of promising more than is delivered. Older five-star reviews praise their staff professionalism, but later complaints reveal they resell third-party excursions at higher prices while failing to communicate last-minute cancellations or delivery mismatches. Multiple reviewers recommend competitors instead.
One review reports a last-minute ticket cancellation with no follow-up detail available. Evidence is too thin to draw firm conclusions about current service.
Review evidence is limited. The business operates as a MOTAC-licensed travel agency from Kuala Lumpur, with a focus on private tours and airport transfers across multiple destinations.
Review evidence is limited for this business. KSR Tours and Travels is Google-verified and lists day tours among its services alongside airport transfers, hotel bookings, and customized itineraries across Southeast Asia.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-20