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Apple Vacations Sdn Bhd

Updated 2026-08-20 · 3,689 reviewed · 249 listed · Scored from 3,192 Google reviews · How we rank ›

4.9(3192) 87 composite score See reviews on Google ✓ Google-verified Publishes prices
Day Tours & City SightseeingPrivate & Custom ToursMuslim-Friendly ToursGroup & Corporate Tours
Apple Vacations Sdn Bhd
Services
Day Tours & City Sightseeing, Private & Custom Tours, Muslim-Friendly Tours
Reviews
3192

What recent reviews say

Apple Vacations delivers well-coordinated multi-country tours with strong logistical execution and accommodations that consistently satisfy travellers. Staff like Nick Cheah, Alex Kuan, Eunice Chai, and Felicia San earned specific praise for expertise, attentiveness, and culturally-aware service, though one reviewer noted guide favoritism and itinerary padding with mandatory shopping on their Hokkaido trip.

With over two decades of operation, the company specializes in charter flights to Asia, Central Asia, and international destinations, plus corporate incentive travel and Muslim-friendly packages. Prices span RM5,799 to RM16,280+ per person depending on destination and flight class. Most families and repeat visitors report seamless experiences, but prospective clients should confirm itinerary content and guide assignment before booking.

Praised for
  • attentive, experienced tour guides and leaders
  • well-organized itineraries and logistics
  • quality hotels and meals
  • responsive staff handling bookings and requests
Watch-outs
  • tour guide favoritism based on ethnicity
  • excessive shopping segments in itineraries
  • poor breakfast quality and limited dining choices
  • inconsistent inclusion of all group members
knowledgeable-guidewell-organizedfriendly-staffresponsive-communicationpunctualauthentic-experiencegood-value
Best for: families and repeat travellers seeking multi-country itineraries with experienced guides and high-touch logistics support
Think twice if: you prefer guides who rotate equally among mixed-ethnicity groups and itineraries without mandatory shopping time

Strengths

  • named specialist guides with geographic and cultural expertise
  • charter flight itineraries to remote regions
  • corporate MICE and incentive travel programs
  • dual-language tour leadership available

Worth knowing

  • Tour guides named: Nick Cheah (Namibia), Simon Ku (Japan), Desmond Tan (Japan), Felicia San and Fang Yi (Hokkaido), Alex Kuan (USA Wild Wild West), Eunice Chai (Inner Mongolia, Tohoku, Inner Mongolia), Susan (Tohoku), Anna Chan (Beijing)
  • Charter flights offered to Hokkaido, Tohoku, Xinjiang destinations
  • Dual-language tours available (English and Mandarin)
  • Staff assist with room changes, daily weather alerts, and souvenir guidance
  • Operating since 1996

What reviews say by service

Group & Corporate Tours
Groups praised for careful organization, attentive leaders, and repeat bookings; one Hokkaido group report complained of guide favoritism and excessive shopping.
Private & Custom Tours
Families reported smooth experiences with personal attention, flexible room changes, and guides who exceeded expectations.
Island & Nature Excursions
Inner Mongolia, safari, and nature tours received praise for safety support for elderly guests and well-documented attractions.
Muslim-Friendly Tours
Muslim tour packages offered; detail on specific services limited in reviews.

How it compares

  • Rated 4.9 against a 4.63 average across the 215 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
3023
4
76
3
26
2
17
1
50

Common questions

Do tour guides speak English and Mandarin?
Yes. Eunice Chai and other leaders provide dual-language tours. Confirm at booking for your specific itinerary.
What is included in charter flight packages?
Flights, hotels, meals, and guided itineraries. Review your booking to confirm whether shopping time is built into the itinerary.
Can Apple arrange tours for elderly travellers or mixed-ability groups?
Yes. Staff assist with physical support (transport on and off vehicles, room changes for comfort). Notify Apple of accessibility needs at booking.
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Last updated 2026-08-20