50 low data
Khan Maju Resources SDN BHD
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Day Tours & City Sightseeing
Golden Tourworld Travel (M) Sdn Bhd
Day Tours & City SightseeingGroup & Corporate Tours
- Services
- Day Tours & City Sightseeing, Group & Corporate Tours
- Reviews
- 397
What recent reviews say
Most group tours run smoothly with well-briefed leaders and guides who keep trips on track. Simon Lin and Benny appear regularly in five-star reviews for Vietnam trips, earning consistent praise for friendliness and organization. However, recent complaints highlight two serious issues: a RM500 deduction applied when the agency itself cancelled an Egypt tour, and a website now entirely in Mandarin, which feels exclusionary to non-Mandarin speakers in Malaysia.
Recent one-star reviews suggest growing friction over refund fairness and accessibility. The bulk of five-star feedback comes from company group trips where structured itineraries, hotel quality, and local guides shine. But potential customers considering independent bookings should ask upfront about their refund terms, especially for international tours, and verify whether English-language booking options still exist.
Praised for
- well-organized itineraries
- knowledgeable and friendly staff
- memorable experiences
- strong tour leaders and guides
Watch-outs
- unfair cancellation charges
- Mandarin-only website excludes non-speakers
- poor refund policy handling
knowledgeable-guidewell-organizedfriendly-staffpoor-communicationhidden-fees
Best for: Companies booking structured 3-4 day group trips with pre-arranged logistics and local guides.
Think twice if: Booking international tours without understanding their full refund terms; refund deductions may apply even if the agency cancels.
Strengths
- Experienced tour leaders (Simon Lin, Benny named repeatedly)
- Well-coordinated multi-day packages
- Local guide partnerships in destination countries
Worth knowing
- Tour leader Simon Lin and guide Benny deliver consistent praise on Vietnam trips
- 4-day 3-night Vietnam itineraries praised for Ba Na Hills, Da Nang, Hoi An coverage
- RM500 per-person deduction applied to refunds when tour cancelled by agency due to external conflict
- Website entirely in Mandarin as of recent reviews
What reviews say by service
- Group & Corporate Tours
- Multi-day packages consistently praised for organization, guides, and itinerary; named leaders Simon Lin and Benny stand out.
- Day Tours & City Sightseeing
- No review text directly evidences day tours; insufficient detail.
How it compares
- Rated 4.4 against a 4.63 average across the 215 day tours & city sightseeing businesses listed here.
- Has more Google reviews than 91% of the businesses in this directory.
How we scored this
Scoring Method Star rating 61
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30
Rating breakdown
5
294
4
47
3
15
2
9
1
32
Common questions
- Do you offer refunds if the agency cancels a tour?
- Refunds are offered, but a RM500 per-person deduction applies according to their policy, even if the agency initiates the cancellation.
- What languages does your booking website support?
- Recent reviews note the website is now in Mandarin only; call ahead to confirm English booking options.
Similar tour operators nearby
79
Sedunia Travel
4.3(198)✓ Google-verified
Sedunia delivers smooth international trips and corporate events through named consultants like Jane Wilkinson, Audrey Tow, and Loga Rajoo, who handle complex logistics, halal meals, and last-minute changes with care. Group tours to South America, China, and Central Asia receive consistent praise for hotel placement, local guides, and thoughtful itineraries. Private bookings sometimes stumble: one consultant went silent for two months, and a Hong Kong tour included aggressive shopping pushes that felt overpriced compared to street markets.
Day Tours & City SightseeingAdventure & Outdoor ToursPrivate & Custom Tours
87
Apple Vacations Sdn Bhd
4.9(3192)✓ Google-verifiedPublishes prices
Apple Vacations delivers well-coordinated multi-country tours with strong logistical execution and accommodations that consistently satisfy travellers. Staff like Nick Cheah, Alex Kuan, Eunice Chai, and Felicia San earned specific praise for expertise, attentiveness, and culturally-aware service, though one reviewer noted guide favoritism and itinerary padding with mandatory shopping on their Hokkaido trip. With over two decades of operation, the company specializes in charter flights to Asia, Central Asia, and international destinations, plus corporate incentive travel and Muslim-friendly packages. Prices span RM5,799 to RM16,280+ per person depending on destination and flight class. Most families and repeat visitors report seamless experiences, but prospective clients should confirm itinerary content and guide assignment before booking.
Day Tours & City SightseeingPrivate & Custom ToursMuslim-Friendly Tours